At EvesGlamHair, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or make a purchase. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
A. Personal Information
When you place an order or contact us, we may collect:
- Your name
- Email address
- Phone number
- Delivery address
- Payment details (processed securely through third-party payment gateways)
B. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and browsing behavior
- Cookies and tracking data to improve your shopping experience
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your purchase
- Respond to inquiries or customer service requests
- Improve our website performance and product offerings
- Send updates, promotional offers, or newsletters (optional opt-in)
We do not sell your personal information to third parties.
3. How We Protect Your Information
We implement secure systems and industry-standard safeguards to protect your data from:
- Unauthorized access
- Misuse
- Loss
- Alteration
Payment information is encrypted and handled securely through trusted third-party processors.
4. Third-Party Services
We may use third-party providers for:
- Payment processing
- Order delivery/courier services
- Website analytics
- These providers have their own privacy policies and will only receive the information necessary to perform their services.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand how visitors use our site
You can disable cookies in your browser settings, but it may affect certain website functions.
6. Data Retention
We retain your personal information only for as long as needed to:
- Complete your transactions
- Comply with legal obligations
- Resolve disputes
- Maintain business records